BD Mahal: Terms & Conditions
Welcome to BD Mahal! We are committed to providing an exceptional experience for customers, affiliates, and partners. By accessing our website or using our services, you agree to the following terms and conditions, which govern all transactions and interactions with BD Mahal.
1. General Terms
BD Mahal is an e-commerce platform offering diverse products in Bangladesh and select international markets.
By using our services, you agree to adhere to our policies. Failure to comply may result in restrictions or termination of your account.
We reserve the right to amend these terms at any time without prior notice. Updates will be effective upon posting on our website.
2. Orders and Payment
Customers must provide accurate information while placing orders.
Payment methods accepted include mobile wallets (e.g., bKash, Nagad), bank transfers, and cash on delivery (where applicable).
Orders will only be confirmed upon successful payment. BD Mahal reserves the right to cancel orders due to incomplete payment or inaccurate information.
3. Delivery Policy
Delivery charges are borne by the customer and vary based on location and product weight.
Orders are processed within 1-2 business days, with delivery timelines depending on the destination.
Delays caused by natural disasters, political unrest, or other unforeseen circumstances are beyond BD Mahal’s control.
4. Return and Refund Policy
Products can be returned or exchanged within 7 days of delivery, provided they are unused, undamaged, and in their original packaging.
Returns require a valid purchase receipt or invoice.
Refunds will be processed within 5-7 business days after the returned product is verified.
Promotional items or discounted products are non-refundable unless defective upon receipt.
5. Affiliate Program Terms
BD Mahal works with affiliates to expand our reach. Affiliates must comply with the following terms:
Eligibility and Responsibilities
Affiliates must register with accurate information.
They are responsible for ethical promotion using valid referral links.
Affiliates must disclose their partnership with BD Mahal in all marketing materials.
Commissions
Commissions are earned per successful referral sale and are subject to BD Mahal’s policy.
Payments are processed monthly, based on accurate tracking data.
Restrictions
Affiliates are prohibited from:
Misusing BD Mahal’s name or logo without permission.
Sharing unauthorized discounts.
Competing directly by selling similar products.
Termination
BD Mahal may terminate affiliate accounts for policy violations.
Violators will lose their commission and may face legal consequences.
6. Intellectual Property Rights
All website content, including text, images, designs, and trademarks, is the property of BD Mahal.
Unauthorized reproduction, redistribution, or use of this content is prohibited and subject to legal action.
7. Governing Law
These terms are governed by the laws of Bangladesh. Any disputes will be resolved exclusively in the courts of Bangladesh.
BD Mahal: Privacy Policy
BD Mahal is dedicated to safeguarding the privacy of its customers, affiliates, and visitors. This policy explains how we collect, use, and protect your information.
1. Information We Collect
From Customers: Name, contact details, address, and payment information.
From Affiliates: Name, contact details, tax ID (if applicable), and referral data.
From Visitors: Browsing behavior and device information via cookies.
2. How We Use Your Information
To process orders and deliver products.
To enhance your shopping experience with personalized recommendations.
To pay affiliates and track their performance.
To comply with legal requirements.
3. Information Sharing
We do not sell or rent your data to third parties.
Data may be shared with trusted service providers for delivery, payment processing, or analytics.
In cases of legal obligation, we may share information with authorities.
4. Data Security
BD Mahal employs advanced encryption and security protocols to protect your data.
Access to sensitive data is limited to authorized personnel only.
5. Use of Cookies
Cookies help improve website performance and personalize user experience.
You can disable cookies through browser settings, but some features may be unavailable.
6. Your Rights
Customers and affiliates can request data updates, corrections, or deletions at any time.
You can opt out of marketing communications by contacting us directly.
7. Contact Information
For inquiries or concerns regarding privacy, please contact us:
Email: bdmahal.com@gmail.com
Phone: +8801917208062
