Privacy Policy for BD Mahal
Effective Date: [9 December 2024]
At BD Mahal, we value your privacy and are committed to safeguarding the information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your data when you interact with our website and services. This policy is designed to meet industry standards while maintaining originality.
1. Information We Collect
We collect different types of information to provide you with the best possible experience:
1.1 Personal Information
Name, email address, phone number, delivery address, and payment details when you place an order.
Login credentials when you register on our platform.
1.2 Non-Personal Information
Browsing data, including your IP address, browser type, and device information.
Cookies and tracking technologies to understand user behavior and improve website performance.
1.3 Affiliate Information
For affiliates, we collect referral data, commission details, and contact information.
2. How We Use Your Information
The information collected is used for the following purposes:
Order Fulfillment: Processing orders, handling payments, and delivering products.
Customer Support: Addressing queries, complaints, and providing assistance.
Personalization: Enhancing your shopping experience with tailored recommendations.
Marketing: Sending promotional emails (if opted in) and offers.
Affiliate Operations: Tracking referrals, calculating commissions, and making payments.
Compliance: Meeting legal and regulatory obligations.
3. Information Sharing
We do not sell, rent, or trade your personal data. However, we may share your information in the following scenarios:
Service Providers: Sharing with delivery partners, payment processors, and IT service providers who assist in operating our platform.
Legal Requirements: Disclosing data to government authorities or courts when required by law.
Business Transfers: If BD Mahal undergoes a merger, acquisition, or sale, your information may be transferred to the new entity.
4. Data Security
We implement robust security measures to protect your information, including:
SSL encryption for data transmission.
Restricted access to sensitive data.
Regular security audits and updates.
While we strive to protect your data, no method of transmission or storage is 100% secure. Please ensure the confidentiality of your login credentials.
5. Cookies and Tracking
Cookies help us understand user behavior, optimize our website, and provide better services. You can manage cookie preferences through your browser settings, but disabling cookies may limit certain functionalities of our website.
6. Your Rights
As a BD Mahal user, you have the following rights:
Access: Request a copy of the data we hold about you.
Correction: Update or rectify inaccurate information.
Deletion: Request the removal of your personal data, subject to legal requirements.
Marketing Opt-Out: Unsubscribe from promotional communications at any time.
To exercise these rights, contact us via the details provided below.
7. Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing information.
8. Children’s Privacy
BD Mahal does not knowingly collect information from individuals under 13. If you believe a child has provided us with their data, contact us to ensure its removal.
9. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website with the revised effective date.
10. Contact Us
If you have questions or concerns about this Privacy Policy or data handling, please contact us:
Email: bdmahal.com@gmail.com
Phone: +880 1917-208062
Address: House # A/10, Uposhohor, Rajshahi, Bangladesh, 6203
